Shipping policy
Brandian Private Limited Shipping Policy
Domestic Shipping
Processing Time:
Orders are processed within 1-2 business days.
Delivery Time:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days (available at an additional cost)
Shipping Charges:
- Standard Shipping: Free for orders above ₹499. A flat rate of ₹50 for orders below ₹499.
- Express Shipping: ₹100 flat rate.
International Shipping
Processing Time:
Orders are processed within 1-2 business days.
Delivery Time:
- Standard International Shipping: 10-15 business days (delivery times may vary depending on the destination country and customs clearance processes).
Shipping Charges:
- Shipping charges vary based on the destination country and the weight of the package. The exact shipping cost will be calculated at checkout.
Customs and Import Taxes:
Customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
International Payment Acceptance with 3Ds Feature
To enhance the security of our international transactions, we have implemented the 3D Secure (3Ds) feature. This ensures that every international payment goes through an OTP verification process, adding an extra layer of protection for our customers.
Order Tracking
Once your order is shipped, you will receive an email with the tracking number and a link to track your package. You can also track your order status directly on our website under the "Track Order" section.
Returns and Exchanges
Please refer to our Refund/Return Policy for detailed information on returns and exchanges.
Contact Us
If you have any questions or concerns regarding your order, please do not hesitate to contact us:
- Email: connect@brandian.in
- Customer Care Number: +91-8800187576
We are committed to ensuring a smooth and satisfactory shopping experience for all our customers.